PRIVACY POLICY

USER INFORMATION

Who is responsible for the processing of your personal data?

The Lanners is the DATA CONTROLLER responsible for processing the USER’s personal data and it informs you that this data shall be processed in conformity with Regulation (EU) 2016/679, of 27 April (GDPR), and Organic Law 3/2018, of 5 December (LOPDGDD).

For what purpose do we process your personal data and why?

Depending on the form in which we obtained your personal data, we will process it confidentially for the following purposes:

• Sending information that is requested of us through the contact form on our website or through any other means of contact with our company.

• Promoting product and services offers to customers and potential customers that may be of interest to them.

• Performing administrative, tax and accounting management for our customers and/or suppliers.

• Performing customer satisfaction surveys, market research, etc. so we are able to inform you of the most relevant offers and provide you with the best level of service, etc.

What type of data do we store on you and how have we obtained it?

 The categories of personal information that we process related to customers and suppliers are:

• Identification data
• Postal or email addresses
• Commercial information
• Economic and transaction information

 All of the information mentioned above has been obtained either directly from you through the presentation of a commercial offer, contract proposal, etc., or through your business when you supplied us with identification information and any other information necessary for fulfilling the objectives of the contractual relationship between the parties. It is your responsibility or the responsibility of your business to provide us with updated information should any amendment be necessary.

For how long will we store your personal data?

The personal data related to natural persons associated with potential customers, current customers and suppliers that we collect via the various contact forms and/or information gathering shall be stored until the deletion of said data is requested by the data subject, and for no longer than necessary for upholding the purpose of the processing, or if there are legal stipulations that dictate the storage thereof and, when no longer necessary for this purpose, it shall be deleted using appropriate security measures to guarantee the anonymisation of the data or the total destruction thereof.

 In any event, we may keep your personal information for a period of time deemed reasonably necessary, taking into account our need to respond to queries that may be asked of us or to resolve problems, carry out improvements, implement our services or fulfil requirements as demanded by the applicable legislation.

To whom to we provide your personal data?

 No communication of personal data to third parties is foreseen, except, if necessary for the development and execution of the purposes of processing, to our service providers vis-à-vis communications, with whom the DATA CONTROLLER has signed confidentiality and data processor contracts required by privacy regulations currently in force.

What are your rights as a data subject in the processing of your data?

 The rights granted to the USER are:

• Right to withdraw consent at any time.
• Right of access, rectification, portability and erasure of your data, and of limitation of or to object to the processing thereof.
• The right to file a complaint before the supervisory authority (www.aepd.es) if you deem that the processing does not comply with the regulations in force.

It should also be noted that the USER may at any point exercise the aforementioned rights by contacting us in writing using the contact information of the data controller, enclosing a copy of their ID card.

In accordance with the provisions set out in Law 34/2002, of 11 July, on E-Commerce and Information Society Services, we commit not to send commercial information if you have so requested.

 Contact details to exercise your rights:

Calle Virgilio 25A, ground floor, apt. A, 28223, Pozuelo de Alarcón, Madrid

Email: hello@thelanners.com

MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

 The USERS, by checking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, expressly, freely and unequivocally accept that their data is necessary to fulfil their request, by the service provider, with the inclusion of data in the remaining fields being voluntary. The USER hereby guarantees that the personal data provided to the DATA CONTROLLER is truthful and is responsible for communicating any changes thereto.

The DATA CONTROLLER hereby informs that all data requested through the website is mandatory, as it is necessary to provide an optimal service to the USER. In the event that not all data is provided, there is no guarantee that the information and services provided will be entirely tailored to the USER’s needs.

SECURITY MEASURES

It is noted that, in accordance with the provisions of the regulations in force on personal data protection, the DATA CONTROLLER complies with all the provisions of the GDPR and LOPDGDD regulations on the processing of personal data under its responsibility, and manifestly with the principles set forth in Article 5 of the GDPR, by which they are processed lawfully, fairly and transparently vis-à-vis the data subject and are appropriate, relevant and limited to what is necessary in accordance with the purposes for which they are processed.

The DATA CONTROLLER hereby guarantees that it has implemented appropriate technical and organisational policies to apply the security measures set forth in the GDPR and the LOPDGDD with a view to protecting the rights and freedoms of USERS and has provided them with the appropriate information so that they can exercise them.

For more information on the guarantees of privacy, you can get in touch with the DATA CONTROLLER via The Lanners by way of postal mail to C/ Virgilio 25A, ground floor, apt. A, 28223, Pozuelo de Alarcón, Madrid or by email addressed to hello@thelanners.com

COOKIES POLICY

INFORMATION ABOUT COOKIES

Due to the entry into force of the relevant modification of the “Law on Information Society Services” (LSSICE) established by Royal Decree 13/2012, it is obligatory to obtain the express consent of the user for all the web pages that use non-essential cookies before the user navigates on these pages. 

WHAT ARE COOKIES?

Cookies and other similar technologies such as local shared objects, flash cookies or pixels are tools used by web servers to store and recover information on their visitors, as well as to offer correct functioning of the website.

The use of these features enables the web server to remember certain data concerning the user, such as their preferences for the visualisation of the server’s pages, name and password, products that most interest them, etc.

COOKIES SUBJECT TO THE REGULATIONS AND EXEMPTED COOKIES

According to the EU directive, cookies that require the informed consent of the user are analytical cookies and advertising and affiliate cookies, except for technical cookies and those necessary for the website to operate or the provision of services expressly requested by the user.

TYPES OF COOKIES

Based on purpose:

• Technical and functional cookies: those that allow the user to browse the website or application and use the various options or services available on it.
• Analytical cookies: these cookies are used to monitor and analyse usage behaviour by users on websites they visit. The information collected by this type of cookie is used to measure the activity of websites, applications or platforms and to create navigation profiles of the users of these sites, applications and platforms. This is done in order for improvements to be made relating to the analysis of the usage data from the users of the service.
• Advertising cookies: those which allow the management, in the most efficient way possible, of the advertising space that, where appropriate, the publisher may have included on a website, application or platform, from which it provides the requested service based on criteria such as edited content or the frequency at which ads are displayed.
• Behavioural advertising cookies: those which collect information on the preferences and personal choices of the user (retargeting) to allow for the management, in the most efficient way possible, of the advertising space that, where appropriate, the publisher may have included on a website, application or platform where appropriate, from which it provides the requested service.
• Social cookies: those which are established by the social network platforms in their services to allow you to share content with your friends and networks. The social media platforms have the capacity to track your online activity outside of their services. This may affect the content and messages you see on other sites you visit.
• Affiliate cookies: those which enable monitoring of the visits directed from other websites with which the website has an affiliate contract (affiliate companies).
• Security cookies: those which store encrypted information to prevent the data saved on them from being vulnerable to malicious third-party attacks.

Company cookies:

• Own cookies: these are sent to the user’s computer terminal from a computer or domain managed by the editor themselves and from which the service requested by the user is provided.
• Third-party cookies: these are sent to the user’s computer terminal from a computer or domain which is not managed by the editor, but by another entity which processes the data obtained through the cookies.

• Session cookies: these are a type of cookie designed to collect and store data when a user is accessing a web page.
• Persistent cookies: these are cookies in which the data persists in the terminal and can be accessed and processed during a period defined by the person responsible for the cookie, and which can range from a few minutes to several years.

PROCESSING OF PERSONAL DATA

The Lanners is the data controller responsible for the data subject’s personal data and informs you that this data will be processed as per Regulation (EU) 2016/679 of 27 April 2016 (GDPR); consequently you are provided with the following information about the processing:

• Purposes of the processing: as specified in the section on cookies used on this website.
• Legitimate basis of the processing: consent provided by the data subject (Art. 6.1 GDPR).
• Storage criteria of the data: as specified in the section on cookies used on the website.
• Disclosure of the data: the data shall not be disclosed to third parties except in the case of cookies that are third-party property or by legal obligation.
• Rights granted to the data subject:
  • Right to withdraw consent at any time.
  • Right of access, rectification, portability and erasure of your data, and of limitation of or to object to the processing thereof.
  • Right to file a claim before the supervisory authority (www.aepd.es) if you believe that the processing is not in accordance with current regulations.
• Contact details to exercise your rights: Calle Virgilio 25A, ground floor, apt. A, 28223, Pozuelo de Alarcón, Madrid.  Email: hello@thelanners.com