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Privacy policy

1. USER INFORMATION

Who is responsible for processing your personal data?

THE LANNERS is the DATA CONTROLLER responsible for processing the USER’s personal data and it informs you that this data shall be processed in conformity with Regulation (EU) 2016/679, of 27 April (GDPR), and Organic Law 3/2018, of 5 December (LOPDGDD).

 For what purpose do we process your personal data and why?

Depending on the form in which we obtained your personal data, we will process it confidentially for the following purposes:

Sending information that is requested of us through the contact form on our website or through any other means of contact with our company.

Promoting product and services offers to customers and potential customers that may be of interest to them.

Performing administrative, tax and accounting management for our customers and/or suppliers.

Performing customer satisfaction surveys, market research, etc. so we are able to inform you of the most relevant offers and provide you with the best level of service, etc.

What type of data do we store on you and how have we obtained it?

The categories of personal information that we process related to customers and suppliers are:

  • Identification data
  • Postal or email addresses
  • Commercial information
  • Economic and transaction information

All of the information mentioned above has been obtained either directly from you through the presentation of a commercial offer, contract proposal, etc., or through your business when you supplied us with identification information and any other information necessary for fulfilling the objectives of the contractual relationship between the parties. It is your responsibility or the responsibility of your business to provide us with updated information should any amendment be necessary.

For how long will we store your personal data?

The personal data related to natural persons associated with potential customers, current customers and suppliers that we collect via the various contact forms and/or information gathering shall be stored until the deletion of said data is requested by the data subject, and for no longer than necessary for upholding the purpose of the processing, or if there are legal stipulations that dictate the storage thereof and, when no longer necessary for this purpose, it shall be deleted using appropriate security measures to guarantee the anonymisation of the data or the total destruction thereof.

In any event, we may keep your personal information for a period of time deemed reasonably necessary, taking into account our need to respond to queries that may be asked of us or to resolve problems, carry out improvements, implement our services or fulfil requirements as demanded by the applicable legislation.

To whom to we provide your personal data?

No communication of personal data to third parties is foreseen, except, if necessary for the development and execution of the purposes of processing, to our service providers vis-à-vis communications, with whom THE LANNERS has signed confidentiality and data processor contracts required by privacy regulations currently in force.

What are your rights as a data subject in the processing of your data?

The rights granted to the USER are:

  • Right to withdraw consent at any time.
  • Right of access, rectification, portability and erasure of your data, and of limitation of or to object to the processing thereof.
  • The right to file a complaint before the supervisory authority (www.aepd.es) if you deem that the processing does not comply with the regulations in force.

It should also be noted that the USER may at any point exercise the aforementioned rights by contacting us in writing using the contact information of the data controller, enclosing a copy of their ID card.

In accordance with the provisions set out in Law 34/2002, of 11 July, on E-Commerce and Information Society Services, we commit not to send commercial information if you have so requested.

Contact details to exercise your rights:

C/ Virgilio, 25 - 28223 Pozuelo de Alcorcón, Madrid

Email: administracion@thelanners.com

2. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

The USERS, by checking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, expressly, freely and unequivocally accept that their data is necessary to fulfil their request, by the service provider, with the inclusion of data in the remaining fields being voluntary. The USER hereby guarantees that the personal data provided to THE LANNERS is truthful and is responsible for communicating any changes thereto.

THE LANNERS hereby informs that all data requested through the website is mandatory, as it is necessary to provide an optimal service to the USER. In the event that not all data is provided, there is no guarantee that the information and services provided will be entirely tailored to the USER’s needs.

3. SECURITY MEASURES

In accordance with the provisions of the regulations in force on personal data protection, THE LANNERS complies with all the provisions of the GDPR and LOPDGDD regulations on the processing of personal data under its responsibility, and manifestly with the principles set forth in Article 5 of the GDPR, by which they are processed lawfully, fairly and transparently vis-à-vis the data subject and are appropriate, relevant and limited to what is necessary in accordance with the purposes for which they are processed.

THE LANNERS hereby guarantees that it has implemented appropriate technical and organisational policies to apply the security measures set forth in the GDPR and the LOPDGDD with a view to protecting the rights and freedoms of USERS and has provided them with the appropriate information so that they can exercise them.

For more information on the guarantees of privacy, you can get in touch with the DATA CONTROLLER via THE LANNERS by way of postal mail to C/ Virgilio 25, 28223 Pozuelo de Alcorcón, Madrid or by email addressed to hello@thelanners.com.

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